insurance info

  • All Insurance & Private Work
  • Approved Insurance Repairer
  • All Your Panel & Paint Needs (Car, Truck, Marine)
  • HCR Guarantee

Know your rights:

  • Name Hamilton Collision Repairs as the repairer of your choice to your insurance company
  • You do not have to accept any repairer they nominate
  • Insurance companies insist on a repairer being reputable, competent and reliable, which Hamilton Collision Repairs offers a full guarantee on any work we undertake on the vehicle under current vehicle ownership
  • Membership with Motor Trade Association (MTA), and Collision Repair Association (CRA) assures you of these qualities. Hamilton Collision Repairs are members of both these organisations.

The Process

The following will help you understand the processes we may need to use to take your vehicle from its damaged state to fully repaired – ready for you.

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Making the entire process easy for you... it’s what we do

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Customer makes an insurance claim

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Contact Hamilton Collision Repairs for an estimate or drop vehicle off

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Digital assessment submitted to Insurance company

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Repairs authorised from insurance company

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Parts Ordered

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Repairs Carried out and Outwork completed

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Pick up/delivery and payment of Excess if applicable

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During this process we will keep you fully informed of your vehicles progress

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approved insurance repairer

Advice on Legal Obligations:

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If you collide with another vehicle you must stop, see if anyone is hurt and render assistance to an injured person.

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You must also give your name and address to a Police Officer if attending and if someone is hurt you must report the accident to the Police within 24 hours

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If you damage another person’s vehicle or property, you must advise the owner or the Police within 48 hours

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For minor accidents, drivers should exchange names, addresses, insurance companies and registration numbers

Get in touch

(07) 848 2089 | hamiltoncollision@xtra.co.nz | 54 Ellis Street, Hamilton

contact us