INSURANCE CLAIMS
Insurance claims
- All Insurance & Private Work
- Approved Insurance Repairer
- All Your Panel & Paint Needs (Car, Truck, Marine)
- HCR Guarantee
The Process
We’re here to make the insurance repair process as simple and stress-free as possible. Follow these easy steps to get started:
Step 1: Make Your Claim
Begin by contacting your insurance company to lodge a claim. They’ll give you a claim number—keep this handy, as you’ll need it during the repair process.
Step 2: Visit Us for a Damage Assessment
Pop in anytime during our opening hours for a quick and professional assessment of the damage. No appointment needed!
📍 Tip: Bring your claim number and insurance policy details with you if available.
📍 Tip: Bring your claim number and insurance policy details with you if available.
Step 3: Let Your Insurance Company Know – if we don’t already have a request from them.
After your assessment, notify your insurer that you’ve been to see us and that we’ve completed a damage report. This keeps your claim moving smoothly.
Step 4: We Submit the Assessment
We’ll send the damage assessment and quote directly to your insurance company on your behalf—no paperwork for you!
Step 5: Insurance Approval
Once your insurance company approves the repair assessment, they’ll notify us and you. This usually doesn’t take long.
Step 6: Book Your Repair Appointment
As soon as we receive approval, we’ll contact you to schedule your repair at a convenient time. We’ll keep you updated every step of the way.
You're All Set!
Relax—we’ve got it from here. Your vehicle will be repaired to the highest standards by our experienced team.
If you have any questions or need assistance at any stage, feel free to give us a call or drop by. We’re here to help!
